Privacy Policy

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Effective Date: August 18, 2024

Care Swift Nursing Concierge respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and how we safeguard it when you use our website and services, including booking at-home nursing appointments online.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

• Full name, home address, phone number, and email address
• Date of birth and demographic details
• Health-related information necessary to provide at-home nursing services
• Appointment details and service preferences
• Payment information (credit/debit card, billing address)

Non-Personal Information Collect Automatically

• Browser type, device, operating system, and IP address
• Geolocation data when scheduling services
• Website usage information through cookies and similar technologies 

How We Use Your Information

We use the collected information to:

• Schedule, confirm, and manage at-home nursing appointments
• Provide safe and personalized nursing care services
• Communicate with you about your care, appointments, or inquiries
• Process billing and payment transactions securely
• Improve website functionality and service quality
• Fulfill legal, safety, and regulatory requirements 

Sharing Your Information

We only share information as necessary to provide services or comply with the law. Specifically:

• With Healthcare Professionals: To deliver appropriate nursing care tailored to your needs.
• With Trusted Service Providers: For functions such as payment processing, billing, or IT support.
• For Legal or Safety Reasons: If required by law or to protect rights, safety, and property.
• Business Transactions: In the event of a merger, acquisition, or restructuring.
• We will never disclose any personal information such as Phone numbers and SMS consent with any third parties for marketing purposes.

How We Protect Your Information

We take the security of your information seriously. Safeguards include:

• Encrypted storage and transmission of sensitive information
• Secure payment processing
• Limited access to health-related information by authorized personnel only
• Regular monitoring of systems for vulnerabilities 

While we use industry-standard practices, no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal data (where legally permissible)
• Restrict or object to how your data is processed
• Request a copy of the data we maintain about you

To exercise these rights, contact us at careswiftnursingconcierge@gmail.com.

Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience. You can manage or disable cookies through your browser settings. Some site functions may not work properly without cookies enabled.

Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect information from children under 18. If we learn that a child has provided personal information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Care Swift Nursing Concierge 

Email: careswiftnursingconcierge@gmail.com 

Phone: (806) 641-1967 

Address: 20180 Park Row PO Box 5951, Katy TX 77491, USA